Booking Terms

Please note if you stay at Lemon Tree Cottage or Aloe Corner it is self-catering, keys to be collected from 3 Berg Street at Les Chambres Guesthouse.

Included in the rate:

  • 15% VAT
  • Lemon Tree and Aloe Corner is Self-Catering.
  • 10% Discount Voucher from Holden Manz Wine Estate to be use during your stay only
  • Use of the swimming pools at Lemon Tree Cottage and Bolt Hole at own risk
  • Free parking at the cottages

House Rules

  • Check in is from 14:00 – 19:00 each day – if you require a later check in please let us know
  • Check out on day of departure is at 11:00

Late check outs will be charge as follows:

  • 11:00 – 13:00 – 20% daily rate
  • 11:00 – 15:00 – 50% of daily rate
  • After 15:00 – Full night’s stay
  • After 19:00 the Manor House is closed, but manager is on call

 

  • No pets allowed, and the guests houses is non-smoking.
  • Rates and conditions are subject to change without notice.
  • Rates may differ on high peak times like festivals and long weekends. Any other terms and conditions which apply to bookings.

Cancellation policy

1.       “No Shows” will be charge at 100% fee of the entire stay.

2.       Cancellations 0 – 14 days prior to arrival will be charged a 100% cancellation fee of entire stay.

3.       Cancellations 15 – 30 days prior to arrival will be charge a 60% cancellation fee of entire stay.

4.       Cancellations 31 days or more prior to arrival may cancel free of charge

All refunds will encounter a 5% service charge.